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lolaeve@charter.net
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Dec 24, 2019

Soundtouch 10 "Ready To Play"

I haven't used my speaker in a while and trying to play this morning, I select an album and click a song and it shows the song loading then goes to blank screen that says Ready to Play but nothind is playing.

If I select a radio station, it plays. I would appreciate some help.

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Moderator

Re: Soundtouch 10 "Ready To Play"

Hello lolaeve,

 

Thank you for your post and welcome to the Bose Community.

 

I'm sorry that you're unable to play some music through your SoundTouch 10 speaker. I'd love to help resolve this for you.

 

My first recommendation would be to perform a power reset on the system. This can be done by removing the power for 30 seconds and then reconnecting. 

 

Additionally, which music service are you using? Please remove this service and re-add if the reset does not already resolve the problem. 

 

Let me know how you get on with this.

 

Warm regards,

Charlotte G - Community Support

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