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May 16, 2019

Soundtouch 120 issue

Hi everyone,

I had my bose soundtouch properly set with a Sony Bravia Smart TV and since I updated the software of my TV, my soundtouch never works when I open the TV until I click on the TV button of the bose control. In my soundtouch it displays lpcm 2.0. Any of you know what may be happening?

Thanks in advance!
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Re: Soundtouch 120 issue

Hello alexserra,

 

Thank you for your first post and welcome to the Bose Community. 

 

I'm sorry to hear that you are experiencing this problem since updating your Sony Bravia Smart TV.

 

I believe that this sounds like CEC setting on your TV. Could you please go in to the settings on your TV and ensure that CEC is toggled on. When this is turned on, your system should turn on at the same time that you turn on your TV. 

 

Please let me know if this solves your issue. 

 

Warm Regards,

Charlotte G - Community Support

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