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Oct 17, 2019

Soundtouch 30 powerless..

Hello all,

I bought my SoundTouch 30 in Dammam, KSA and have been very happy with it. When I travel to London, England I plug it in and it performs normally (same voltage as KSA: 220 V).

However, when I return home to Toronto and plug it in through a voltage adapter/transformer, the SoundTouch 30 power does not come on . I've tried different voltage adapters with my other appliances, such as my KSA-bought laptop and they work fine.

Can anyone provide an explanation or solution to this unexpected issue?