Soundtouch 30 radio stations keep cutting out and showing "select a preset or select music etc" msg.
I have a Soundtouch 30 which must be 2 years old. Everything has been absolutely fine and I love it until recently when it has been constantly stopping and no restarting radio channels.
What happens is it will play for from 30 seconds to 5 minutes and then suddenly just stop playing the radio station and the original set up message of "select a preset or explore music in the SoundTouch app" is displayed. If I press another reset the loading screen comes up then the same thing happens on all presets - just wont work. If I turn it off with the on/off button that doesn't solve it, but if I unplug it and plug it back in - it will then work - although may just turn off again.
Sometimes it works fine, but very very rarely.
I have tried unplugging and leaving for a minute then replugging in. I have deleted the app and re-installed as well as deleting speaker, then linking it up again and changing its name.
Also interestingly it wont let me reset the speaker. When I hold down preset 1 and the volume down button it counts down but then just stays at 1! For however long I wait it wont go any further and wont do a factory reset!
Can someone help? I really like this speaker and its driving me CRAZY!