tah0867
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Aug 16, 2019

Soundtouch app not shown on iPhone but shown as downloaded in App store

I have a pair of Soundtouch 10's and all works fine. The only strange thing is that I don't see an icon for it on my iphone. I can go into Apps and it shows that it's downloaded and I have the option to open it up which I can and the speakers work fine, but that's the only way I can access the app. 

 

Any clues?

 

Terry

1 REPLY 1
Moderator

Re: Soundtouch app not shown on iPhone but shown as downloaded in App store

Hello tah0867, 

 

Thank you for your post and welcome to the Bose Community. 

 

I am sorry to hear that you are having some problems with the SoundTouch application. This sounds like a problem specific to your phone. Have you tried rebooting your phone? Do you have any subfolders at all where the app may be hidden? 

 

I look forward to hearing back from you. 

 

Warm regards,

Charlotte G - Community Support