System dropping sounds at randomn

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Quiet Contributor

System dropping sounds at randomn

I have 3 speakers including two soundtouch 10's and one 30. When using this system on wifi with laptop on app listening to Pandora I loose sound at randomn in different rooms. Not all at once. This is a new issue. The sounds goes off and comes back on within lets say 10 seconds. System is about 2 years old and nothing is new since problem began. Thanks

3 REPLIES
Friendly Fanatic

Re: System dropping sounds at randomn

Same thing for me. Started two or three weeks ago. Never happened before. 

I have two ST-30s and two ST-20s. 

 

Quiet Contributor

Re: System dropping sounds at randomn

Thanks for responding. Yes, the time frame is part off the solution. I use another brand system in another location with the same laptop. I have no issues their.

Moderator

Re: System dropping sounds at randomn

Hello sman0804 and RalphKlein

 

Thanks for posting in the community!  Sorry to hear about the audio issues, but would be glad to help!

 

To clarify, it sounds like you are using Pandora through the SoundTouch app and using the play all feature not Bluetooth and then play all correct?

Since the issue has occurred, have you been able to reboot your router and the systems by disconnecting power for 1 minute?

Does this only happen on Pandora or other sources as well like Internet Radio or TuneIn?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A