To Alexa development team

Audible Advocate

To Alexa development team

HI Bose techie guys,

 

I still cannot find the promised updates for the iPhone, Alexa or Android.

 

If you are not 100% sure you can honour a release date then donot socialise the date to the community.

 

I would say that we are already frustrated enough with the soundtouch app.

9 REPLIES
Moderator

Re: To Alexa development team

Hi Scubaondown,

 

Thank you for your post. The new Alexa skill is officially live, but please note the following requirements: 

 

Your SoundTouch Ecosystem must be updated to version 17 for compatibility with the new skill. This ecosystem update is still in the midst of a staged update, currently ending on December 7th. If your SoundTouch system(s) haven't received the update yet, you should receive this by December 7th. 

 

Also, the following excerpt from our latest informational update lists further requirements:

 

Bose Alexa Skill compatibility

 

The Bose Alexa skill will be available to Alexa users that have Alexa enabled products set to US English only.

 

Alexa skill will be compatible with all SoundTouch systems, so current SoundTouch owners can enjoy this feature with a free software update.

 

By speaking to an Amazon Echo, Dot, or Tap with the Skill, SoundTouch users can:

 

  • Play their favorite music from SoundTouch Presets
  • Play a Preset in a specific room
  • Play/pause/resume and skip tracks
  • Adjust volume
  • Play the same music everywhere
  • Find out what’s playing
  • Turn on/off

 

Best regards,

 

Brian

Silent Starter

Re: To Alexa development team

Well.... i enable the alexa skill and to my suprise the alexa voice commands work. turn it on turn off turn all sound touchs on not to shabby

 

Havent played with it beyond that. I will say its about time

Moderator

Re: To Alexa development team

Hi code2medic,

 

We're happy to hear that you are enjoying the new Alexa skill! Let us know if you have any questions or feedback after using the skill some more!

 

Best regards,

 

Brian

Audible Advocate

Re: To Alexa development team

I cant not find the skill, is there a link?
Moderator

Re: To Alexa development team

Hi Clifford, 

 

Thank you for your post. Here are the steps to install Alexa's Bose SoundTouch skill. Please note that this skill is currently only available in the United States. 

 

  1. On your mobile device, open the Amazon Alexa app
  2. From the app menu, select "Skills"
  3. In the search field, enter "Bose," then tap the search icon
  4. Select the Bose Skill for Alexa from the search results
  5. Choose "Enable"
  6. When prompted, enter your SoundTouch account username and password

 

Best regards,

 

Brian

Audible Advocate

Re: To Alexa development team

Thanks. But it doesnt show up when i do this. I have a amazon account with US adres and set my dot to english US. Speakers are not having the new update but that doesnt make a difference i cant find the skill
Audible Advocate

Re: To Alexa development team

Are you located in the US and have a US Amazon account? Otherwise it wont work! :-( It is only available on the Amazon US App and website no other countries.

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Audible Advocate

Re: To Alexa development team

Hi,

 

This was not made clear in previous statements. I would guess that you now have a lot of dissapointed and frustrated UK users.

 

What is the release date for the UK, Amazon.co.uk site??

 

Best Regards

John

Moderator

Re: To Alexa development team

Hi all,

 

Thank you for the inquiries.  Stay tuned to the Community for more information regarding new country releases.

 

Best,

Brandon