Roneldoradohills
Participant
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Registered since

Sep 30, 2020

Turning off first speaker after play everywhere turns off others

 

Bose product name SoundTouch30 and SoundTouch 20. 

 

CountryUS

 

Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.) iPhone 10

Detailed description of the issue and steps to reproduce 

If I am listening in the master bedroom on a SoundTouch 20 and I click on play everywhere, the kitchen sound touch 30 starts playing the same song. But if I now want to leave the master bedroom and go into the kitchen and turn off the master bedroom speaker as I leave, the SoundTouch 30 in the kitchen also goes off. Is there a way to be listening to music in one room, put it on in the next room, and then turn off the room that you are now in?

 

What environment do you experience the issue in? MBR and kitchens

 

When did you start to experience the issue? Did it work correctly previously? Always

 

Any troubleshooting steps you took

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Tegan_M
Moderator

Re: Turning off first speaker after play everywhere turns off others

Author Accepted Answer selected by Roneldoradohills

Hi Roneldoradohills,

 

Thanks for reaching out to the community.

 

The play everywhere feature will mean that the controls apply to all of your included speakers in the group, this is because this is a re-broadcast function within the SoundTouch ecosystem, therefore by turning off one speaker it will turn off all others included. 

 

I apologize for any disappointment this provides.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!

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2 REPLIES 2
Tegan_M
Moderator

Re: Turning off first speaker after play everywhere turns off others

Author Accepted Answer selected by Roneldoradohills

Hi Roneldoradohills,

 

Thanks for reaching out to the community.

 

The play everywhere feature will mean that the controls apply to all of your included speakers in the group, this is because this is a re-broadcast function within the SoundTouch ecosystem, therefore by turning off one speaker it will turn off all others included. 

 

I apologize for any disappointment this provides.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!

View solution in original post

Roneldoradohills
Participant
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Registered since

Sep 30, 2020

Re: Turning off first speaker after play everywhere turns off others

Thank you for the explanation Tegan. I appreciate your time.