My SoundTouch 10 has lost wifi connection. I've re-booted the wifi router, reset the speaker, several times, but end up with a steady white wifi LED and steady yellow SoundTouch LED. The speaker will work fine on Bluetooth, but wont connect to wifi. It had worked fine upto a few days ago. I've not changed any hardware. I've tried a factory reset on the speaker, all to no avail. The is about 5 months old, so still under warranty.
Thanks for posting! I would love to help you resolve this issue.
Could you please provide me with a few other details so that I can investigate this further?
I look forward to your response.
Hector B - Community Support
There are wireless access points on the network, which two other SoundTouch 10 speakers are connected through and are working fine. The speaker I'm having difficulties has always been connected through the WAP's and was working fine up to a few days ago, when it dropped connection and I've not been able to reconnect since then.
I'm connecting to the speaker through an iPad. I'm fairly sure I'm running the latest software and the devices occasionally run updates.
Thanks for posting and updating me on this.
Firstly, I would recommend attempting to perform a manual update on the speaker. This can be done via following the instructions on this link. You can also set up your speaker to Wi-Fi via an alternate setup method via the instructions on this link.
Please attempt these steps and then update me on the result of this.