Unable to connect Soundtouch 30 to wife

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Silent Starter

Unable to connect Soundtouch 30 to wife

I just bought brand new soundtouch30 and unamble to connect it to my wifi. I have very strong signal and all top notch very recent apple hardware...

Bose support holding me on the phone "on hold" for an hour already.

I am frustrated and ready to return the speaker.

2 REPLIES 2
Moderator

Re: Unable to connect Soundtouch 30 to wife

Hi igorkmd! 

 

Thank you for reaching out and welcome to the community!

 

I'm sorry to hear of the issues you are experiencing with your SoundTouch 30, I will do all I can to assist you!

 

I would recommend setting up your system using alternative set up mode. The instructions for this can be found HERE.

 

I hope this helps and have a great day! 

 

Jessie_O - Community Support

Wistful Whiz

Re: Unable to connect Soundtouch 30 to wife

Freudian slip?