Re: Will we ever see the AirPlay 2 update for SoundTouch?
I've also been a "Bose Everything" guy for a long time, but my plan is to sell my SoundTouch items next week and convert to Sonos. I've also be watching the responses on the forums re Airplay 2 (but also on other topics) and it really just seems that Bose has this infuriating generic reply to everything innovation focussed that says "something is coming, but we're not sure when".
I've watched Bose make some of the most confounding decisions, like build wireless noise cancelling headphones ... that you can't use on a plane... and the SoundTouch hard break to the new Soundbar / smartspeaker products. Essentially Bose have not only given their customers a decision point to go and look at competitive offerings, they have literally forced them to.
It's a real pity to see the way Bose is treating their brand advocates, but if there's one thing I learned from a previous company I worked for - Nokia - it is that if your product strategy folks don't pay absolute attention to the types of messages seen on this forum, you wind up being read about in the corporate obituary.