tried to connect it with the app . showing product activation failed everytime. there seems to be no bose technical support in new zealand as the phone no given to me says that bose office is closed .it is also directing me to australia. It is a shame that Bose is selling products in new zealand with no technical support.
I have tried all the ways mentioned in the forum to connect my soundbar with app with no success
Thank you for your post and welcome the Community!
I'm sorry to hear that you are experiencing some issues getting through to our team in New Zealand. I'll be happy to help!
New Zealand and Australia support is handled by the same team so If you were being directed to the Australia team, they would be able to help. I have also included a LINK HERE, to the contact page for New Zealand so you can try another method.
Let me know how you get on!
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