jjsince04@gmail.com
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Jan 15, 2020

Cant turn on soundwear companion

I just received my soundwear companion last night. Im not able to power on by pushing the power button. Help

 

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Re: Cant turn on soundwear companion

Hi there,

 

Thank you for taking the time to post and welcome to the Bose Community.

 

I'm sorry to hear you've not been able to use your new Soundwear Companion yet - I'll be happy to assist you to get this working.

 

Have you tried charging the product up and then trying to turn it on? Do you see any of the power LEDs light up when you connect the cable for charging? This would indicate a response from the speaker.

 

Let me know what you find.


Warm regards,
Sam F - Community Support
 

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