dwhite
Participant
  • 0
  • 1
  • 0
Registered since

Dec 17, 2019

Does soundwear volume control change device audio or soundwear audio volume?

Buttons on collar don’t change volume 

1 REPLY 1
Vicky_W
Moderator

Re: Does soundwear volume control change device audio or soundwear audio volume?

Hey dwhite, 

 

Thanks for reaching out and welcome to the Bose Community! 

 

I am so sorry you are having this issue. As you are having a physical issue with the device, the best option here would be to reach out to your local customer support center and explore the service options for your SoundWear. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.  

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!