New Bose SoundWear no warranty when registered

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New Bose SoundWear no warranty when registered

I just purchased a Bose SoundWear from BestBuy and received it today. I registered it and when I checked the status, the product no longer has warranty. What gives?

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Bose Best Answer selected by ModeratorJeff_G

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Moderator

Re: New Bose SoundWear no warranty when registered

Hello mmsumulong, 

 

Thanks for reaching out via the Bose Community. 

 

The SoundWear may have been pre-registered when it was bulk-purchased by the store which may be causing issues with registration. 

 

I'd reach out to support via Facebook or Twitter, they'll be able to add the SoundWear Companion to your account for you. 

 

Kind regards,

 

Jeff G - Community Support

1 REPLY 1
Moderator

Re: New Bose SoundWear no warranty when registered

Hello mmsumulong, 

 

Thanks for reaching out via the Bose Community. 

 

The SoundWear may have been pre-registered when it was bulk-purchased by the store which may be causing issues with registration. 

 

I'd reach out to support via Facebook or Twitter, they'll be able to add the SoundWear Companion to your account for you. 

 

Kind regards,

 

Jeff G - Community Support