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SoundWear Companion Firmware Update - 3.0.3 - November 19th

soundwear.jpeg

On Tuesday November 19th, 2019, a new firmware update will be available for the SoundWear Companion Speaker. This update will be available on the Bose Updater site here and on the Bose Connect App. 

 

The 3.0.3 update includes the improvements:

 

  • Pairing with Windows 10 is easier than ever before 
  • Fixed bugs and did some general cleaning up under the hood 
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6 REPLIES 6
Enthusiast
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Dec 26, 2017

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

Seems to have fixed the intermittent sound interruptions that I've been experiencing for a long time 🙂

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Dec 15, 2020

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

I am newbie pls forgive.  I am trying to install update to my companion speaker using app on my laptop but it glitches at 10 percent then 68 and again at 71 then stops lost connection message. Any ideas? 

Thanks

Moderator

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

Hello @justgettingby

 

Sorry to hear that you are having some difficulty updating the firmware of your Soundwear Companion.

 

How do you get on if you try updating the firmware directly through the Bose Connect app? You can find instructions here.

 

Let us know how you get on.

 

 

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Jan 10, 2021

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

I'm having the same issue with the firmware update. I continue to get an error message at 71% update saying that it lost connection with my device and to retry. On my 4th attempt and going to contact customer support. 

Moderator

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

Hi Craigmak321,

 

When you get this error message, are you updating the speaker from the Device Updater or the method using the app linked by @Tegan_M above? If you haven't already, make sure you do try both methods for updating your speaker as I'm sure one of them will allow the update to go through correctly!

 

I hope this helps, let me know!

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Moderator

Re: SoundWear Companion Firmware Update - 3.0.3 - November 19th

Hi Craigmak321,

 

When you get this error message, are you updating the speaker from the Device Updater or the method using the app linked by @Tegan_M above? If you haven't already, make sure you do try both methods for updating your speaker as I'm sure one of them will allow the update to go through correctly!

 

I hope this helps, let me know!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!