Bose Companion 2 Series II Low Bass

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Silent Starter

Bose Companion 2 Series II Low Bass

Hi, I have 2 Companion 2 series II

 

1.Silver

2.Black

 

I found that both sound is different

 

When I turned it on, Both sounds are the same

 

Then after 10 Sec, Bass of the black one is much more improved, Meanwhile the silver one still the same (very low bass)

 

So, Is the silver one broken?

 

I did products reset following Bose website but the problem still remains.

 

 

1 REPLY
Moderator

Re: Bose Companion 2 Series II Low Bass

Hi natthanun,

 

Thank you for the post, and welcome to the community!

 

With the evidence presented and troubleshooting you've done, it sounds like there is an issue with the silver system.  I would recommend that you contact your local support center via phone to arrange for service.  To find the number, please click HERE, select your country, and scroll down to the bottom of the page to "Contact Us".

 

Please let us know if you have any questions.

 

Best Regards,

Brandon - Community Support