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Aug 20, 2019

Bose Companion 2 Series III speakers - No Sound

I packed the speakers prior to moving upon unpacking them and hooking them up to my docking station I get no sound. I tried everything per the manual to no avail. I am wondering whether it’s the speakers or the power cord. I live in the U.S. Any thoughts on what might be wrong.

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Re: Bose Companion 2 Series III speakers - No Sound

Hello TGG, 

 

Thanks for taking the time to post in the Bose Community. 

 

I am sorry to hear you are having issues setting up your Companion 2 III after moving. 

 

Please ensure you have followed the user guide to ensure all connections are correct. Ensure you are using the correct power adapter, and make sure the socket you are using is working.

 

If the issue continues to persist, please reach out to support to seek a replacement power adapter.

 

Kind regards,

 

Jeff G - Community Support

 

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