I bought a Bose Lifestyle Model 5 several years ago (serial I 204382). The other day, I put a CD and there was no more sound. Today, I opened the cover to retrieve the CD and noticed that the CD was turning. Pressing the "off" button did not make it stop. Neither "Radio," nor "Tape" produced any sound. I contacted Bose via text, as required by their website, and the fellow did not even know the product. Finally, he told me my model was no longer serviced and there was nothing he could do about it. I searched for a repair place in my area (Indianapolis) but could not find any. Does anyone know how I could fix the unit and/or what the problem is? Thanks.