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Bose product name Bose Soundbar 500
Firmware Version 10.0.10-8565+88f8514
What devices were you using that were affected and what version are they on AT-LP120XBT turntable
Detailed description of the issue and steps to reproduce When i try to connect the devices over bluetooth i set both devices into pairing mode and they don't discover each other. I opened the bose app but it doesn't identify the AT-LP120XBT because it isn't on the WiFi network and this is how the app works im assuming.
The issue is not present with other bose products and i can successfully and effortlessly connect to bose micro soundlink and soundlink 360
What environment do you experience the issue in? living room
When did you start to experience the issue? Did it work correctly previously? it has always been a problem
Any troubleshooting steps you took turn off and turn on again