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Dec 26, 2020

Broken speaker

This.appears a common problem on community.  I’ve now got a dead Accoustimass 300. Very disappointed I bought Bose products as they were highly recommended.  At £599 purchase price expected longer life.  I note it seems a big issue with this product.  This item was purchased in September 2018. 
Ive followed all guidance on community board with no success. 
I hope a resolve can be reached to enable my system to be fully complemented again. 

thank you in anticipation 

sandra 

 

 

 

 

 

 

 

 

 

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took