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Registered since

Dec 26, 2020

Broken speaker

This.appears a common problem on community.  I’ve now got a dead Accoustimass 300. Very disappointed I bought Bose products as they were highly recommended.  At £599 purchase price expected longer life.  I note it seems a big issue with this product.  This item was purchased in September 2018. 
Ive followed all guidance on community board with no success. 
I hope a resolve can be reached to enable my system to be fully complemented again. 

thank you in anticipation 











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Bose product name




Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took