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cookie303
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Nov 18, 2019

Companion® 20 computer speakers connection tried eveything

I have Companion® 20 computer speakers and they once worked ok.  Now I am trying to get them to work on my Dell Laptop and nothing.  I havew connected them as before and as per the diagram on the Bose site.  I have downloaded the Bose Updater/Installer and assume the drivers are therefore up to date.  And still nothing.  Any ideas please?

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Moderator

Re: Companion® 20 computer speakers connection tried eveything

Hello cookie303, 

 

Thanks for reaching out via the Bose Community. 

 

I'm sorry to hear you are having issues with your Companion 20 computer speakers. 

 

With regard to setup, do the issues only occur on the Dell laptop or can you replicate the issue when plugging into another device?

 

I'll look forward to your reply.

 

Kind regards,

 

Jeff G - Community Support