Bose product name
Bose Companion 50
What devices were you using that were affected and what version are they on
Detailed description of the issue and steps to reproduce
I've had the Companion 50 for about 4 years now and never had a problem. I have never used the headphone jack on the desktop module because it never worked originally and I didn't use headphones that much anyway. Now I have to use headphones daily and the headphone jack on my computer is busted. I see now way to use the headphone jack on the module.
Is there an app or something I need to download in order to use the jack? The sound settings on my computer don't indicate any kind of software. Tried going through support but the support site for the Companion 50 doesn't exist anymore?
When did you start to experience the issue? Did it work correctly previously?
Has never worked.
Any troubleshooting steps you took
Going through all cables, going through sound settings, disconnecting all possible cables and reconnecting. Still nothing