No audio output bose companion 2 III
Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!
Bose product name
Companion 2 III
What devices were you using that were affected and what version are they on Windows 10 20H2
Detailed description of the issue and steps to reproduce
My speakers don't output any audio at all although windows detects sound. The firmware also can't detect any bose compatible devices (I am pretty sure the companion 2 iii is compatible)
What environment do you experience the issue in? quiet bedroom
When did you start to experience the issue? Did it work correctly previously?
It stopped working around when I was installing Cyberlink PowerDVD 20
Any troubleshooting steps you took
checked connections, checked other devices (they work), disconnected every other audio device, tried different applications, checked volume level,