william99050
Participant
  • 0
  • 1
  • 0
Registered since

May 25, 2020

No sound coming from left speaker- bose companion 20

I have tried using these speakers with multiple devices. I made sure everything was plugged in correctly, but I still am not getting any audio from my left speaker. The right speaker works perfectly fine and sounds great, but the left speaker still remains quiet. There doesn't appear to be any visible damage to any of the cables or ports. I have already tried resetting the speaker using the steps given multiple times, but still no luck.

3 REPLIES 3
Jeff_G
Moderator

Re: No sound coming from left speaker- bose companion 20

Hello William99050, 

 

Thanks for posting. Welcome to the site!

 

I'm sorry to hear you're having issues with your Companion 20 system. I'd love to help you today.

 

Can you please confirm: 

 

- Was this system purchased brand new? 

- Are you using all of the original parts that came with the system?

- Are you connecting the speakers to your computer via the port on the back of the speaker or via the input on the control pod? 

- Have you tried plugging in another source device? 

- Have you checked to ensure the left speaker is securely connected in to the right speaker?

 

I'll look forward to hearing from you!

 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!
wontok
Participant
  • 0
  • 1
  • 0
Registered since

May 27, 2020

Re: No sound coming from left speaker- bose companion 20

I am having exactly the same issue

Tegan_M
Moderator

Re: No sound coming from left speaker- bose companion 20

Hi wontok, 

 

I am sorry to hear this issue you're also facing. Can you please answer the questions asked above so we can assist you further?

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!