Re: SoundLink Mini II sound cutting out

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Silent Starter

Re: SoundLink Mini II sound cutting out

Brand new SoundTouch 30 sound keeps cutting off even though connection strength is strong. Tried resetting several times too

 

Do i I have a faulty product?

 

please advise 

LTS

1 REPLY 1
Moderator

Re: SoundLink Mini II sound cutting out

Hello Lee78, 

 

Thank you for reaching out today. 

 

I am sorry that you are having this issue and would love to assist you. 

 

To start with please can I confirm if you have updated the speaker since you have had it and also how you are connecting to the speaker, is it Bluetooth or Wifi?

 

I look forward to your response. 

 

Kind Regards, 

Vicky W - Community Support