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Oct 6, 2020

Sound Dock 2 - Sound from Aux input but NOT from I-Pod Dock.

Hello Bose Gurus, I am in Australia, I have a problem where my Bose Sounddock Series II plays music from the Aux input, but has no sound when I place my I-Pod onto the dock, even after press and holding the play/pause button on my remote control. Working fine a month ago. I-Pod sound works when connected to another speaker via 3.5mm cable. I'm thinking I may have a problem with my Remote Control?? Any help is hugely appreciated. Kind Regards Richard_N.

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Re: Sound Dock 2 - Sound from Aux input but NOT from I-Pod Dock.

Hey Richard, 

 

Welcome to the forums. Let's explore this more: 

  • Have you tried any other devices, aside from your iPod? Do you get the same outcome?
  • Are you using the 3 pin connector, or have you started to use a lightning adapter? 
  • Have you ensured that there is no damage to the connector or the port on the iPod? 

We can start troubleshooting with a reboot of the speaker. Simply unplug it, wait 5 minutes, and plug it back in. 

 

I look forward to your reply!

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