Hello Bose Gurus, I am in Australia, I have a problem where my Bose Sounddock Series II plays music from the Aux input, but has no sound when I place my I-Pod onto the dock, even after press and holding the play/pause button on my remote control. Working fine a month ago. I-Pod sound works when connected to another speaker via 3.5mm cable. I'm thinking I may have a problem with my Remote Control?? Any help is hugely appreciated. Kind Regards Richard_N.
Have you tried any other devices, aside from your iPod? Do you get the same outcome?
Are you using the 3 pin connector, or have you started to use a lightning adapter?
Have you ensured that there is no damage to the connector or the port on the iPod?
We can start troubleshooting with a reboot of the speaker. Simply unplug it, wait 5 minutes, and plug it back in.
I look forward to your reply!
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