mloria
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Jun 9, 2021

Sounddock to iphone 8 connection

I have a Sounddock portable digital music system serial number [Edited by Moderator]. I bought a 30 pin to lightning adapter so that I could play my iphone 8 through the sounddock. I am unable to get any sound from the iphone through the soundock..

 

Sounddock portable digital music system

 

USA

 

Firmware Version

 

App Version

 

iphone 8 plus

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

4 REPLIES 4
Morlock
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Dec 4, 2016

Re: Sounddock to iphone 8 connection

Most likely it's just a faulty adapter.

 

So you can try another 30pin to Lightning adapter

Purchase a 30 pin BT adapter and connect via BT

Or use the 3.5mm slot at the back (with the correct cable)

mloria
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Jun 9, 2021

Re: Sounddock to iphone 8 connection

Will the bluetooth adapter work on the sounddock which I am sure is not set up for wireless operation?

 

Liam_G
Moderator

Re: Sounddock to iphone 8 connection

Hello Mloria, thanks for reaching out. 

A third party, 30 pin Bluetooth adapter should be able to fit onto the SoundDock Portable. However, I cannot guarantee that a third party device will be fully compatible with this system.

As @Morlock also mentioned, you can always connect up via the audio input connection on the back of the SoundDock with a 3.5 mm audio cable. 

I hope this helps! 

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mloria
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Jun 9, 2021

Re: Sounddock to iphone 8 connection

Thanks to both of you for your solutions to my issue.