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Oct 9, 2020

Aux port on Sound Wave IV

i plugged in a aux cable to the port on my Sound Wave IV and then connected to my iphone.  All i got was buzzing noise and i was not able to play music through my phone. Help

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Re: Aux port on Sound Wave IV

Hi midnitewind,

 

Thanks for reaching out to the community, I would like to do what I can to help. 

 

Firstly, did you have your Wave system in AUX mode first when you received this static?

 

Also, have you got any adaptor between the AUX cable to your iPhone?

 

I look forward to hearing from you.

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Oct 9, 2020

Re: Aux port on Sound Wave IV

yes, it was on aux and no i just have the aux cable with the adaptor to connect to my iphone 8, otherwise i cant connect the aux cord to my phone.  All i get is a very loud buzzing noise

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Moderator

Re: Aux port on Sound Wave IV

Thanks for clarifying, Midnitewind.

 

Have you been able to try a different AUX cable for reference? The cable you're trying may be damaged therefore causing that noise to happen. Also, do you have any other devices which can be connected by AUX such as headphones? It may be worth testing these with your phone to see if the headphones product any static noise.

 

Let me know how you get on!

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