ghagfors
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Oct 18, 2019

Bose Music System III Will not select or scan for Digital Radio Stations

Wave Music System III

Cannot select Digital Radio  using the Radio Button.   Only FM and AM work fine.

I tried resetting the scan using the Mute button.   It only Mutes the system.

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Re: Bose Music System III Will not select or scan for Digital Radio Stations

Hello ghagfors,

 

Thanks for posting this thread and welcome to the Community!

 

That's a shame that you are having difficulty with your Wave system, I would be more than happy to help you with this. We can go through some troubleshooting to try to resolve this for you, let's start with the product reset you mentioned.

 

When the Wave Music System is by itself, follow these steps:

  1. If there is a disc in the system, eject it whenever possible
  2. Turn the system off
  3. Disconnect the power cord from the back of the Wave Music System. Wait 30 seconds
  4. Reconnect the power cord
    1. If there is a disc in the system that was not previously ejected, the disc should eject. The disc will automatically reload if it is not removed within 10 seconds
  5. Retest the system

I hope this helps, please let me know how you get on!

 

Kindest regards,

Zoe C - Community Support 

ghagfors@gmail.com
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Oct 19, 2019

Re: Bose Music System III Will not select or scan for Digital Radio Stations

Same problem as before.  I unplugged the unit for more then 30 seconds.  Reconnected the plug and tried the RADIO button.  The same thing happens.  FM and AM only.  I do have a BOSE Bluetooth Music Adapter which I disconnected and tried resetting again.  Still the same results.

Moderator

Re: Bose Music System III Will not select or scan for Digital Radio Stations

Hello, 

 

Are you using the Wave Music System III in a country that supports DAB digital radio? If so, is the system from that same country? US models, for instance, do not feature DAB built-in, as DAB is not used in the USA. 

 

I'll look forward to your reply. 

 

Kind regards, 

 

Jeff G