Bose wave IV and SiriusXM

SOLVED
MRL
Audible Advocate

Bose wave IV and SiriusXM

I am no longer able to connect to SiriusXM Canada on my Bose wave IV using SoundTouch. I get a message that it is unavailable and to try later (code 3903). This is since the last update of SoundTouch. Can anyone please help?

Thanks

Michel

1 ACCEPTED SOLUTION

Accepted Solutions
MRL
Audible Advocate

Re: Bose wave IV and SiriusXM

Thanks - I removed and reinstalled my SiriusXM account. It worked!!

thanks again

3 REPLIES
Moderator

Re: Bose wave IV and SiriusXM

Hi Michel,

 

Thanks for the post, and apologies for the issues you're having with SiriusXM.

 

Are you able to remove and re-add your SiriusXM account from the SoundTouch App?  Can you test this, and try to access it again?

 

If you cannot, are you able to change your SiriusXM password on the SiriusXM website, then try removing/re-adding your account from SoundTouch?  We have seen this help in previous cases.

 

Let us know so we can get this resolved for you.

 

Best Regards,

Brandon - Community Support

MRL
Audible Advocate

Re: Bose wave IV and SiriusXM

Thanks - I removed and reinstalled my SiriusXM account. It worked!!

thanks again

Highlighted
Moderator

Re: Bose wave IV and SiriusXM

Hi again MRL,

 

Thanks for letting us know that it worked!  I'm going to lock this thread so others can benefit from this.

 

If you have any more questions, please let us know.

 

Best,

Brandon