The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.
Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.
Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.
Dec 5, 2016
Thanks for the post, and welcome to the community!
If you have a Wave Radio or Wave Music System that does not have physical buttons on the top of the system, it will need a remote in order to be used.
Brandon - Community Support
Mar 27, 2019
Thank you for the post and welcome to the community.
The Wave Music System would need a remote to operate it. I am sorry to hear you have lost yours however to by a new one, you can click here.
@mike Do you want to know how to use the remote or the Wave System?
Let us know if you have any other questions.
Prince_O- Community Support
Hi Ed, Thanks for reaching out and welcome!
Regarding your query, you will be unable to set your bass without a remote control. You should be able to obtain a replacement by reaching out to your local support team. You can do this by clicking the LINK HERE, selecting your country and scrolling down to 'Contact Us' One of the team will be more than happy to assist you!
I hope this helps! If there is anything else you need, please reach out to us again!