Thanks for posting and welcome to the Bose Community. Let's look into this charging issue you are having with your speaker further.
Firstly, can you please let me know if you have attempted to charge the speaker via multiple outlets, as well as testing other 12 V DC, 0.833 A rated charging cables.
I'd also like to know if you see any LED's when charging the speaker at all?
We look forward to hearing back from you.
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