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Feb 11, 2021

Multi Cd

hi my multi disc changer has stopped  working properly and just clicks when a disc is inserted. The main unit works fine. Any solutions ?



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Bose product name


Country UK


Firmware Version


App Version


What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took




Re: Multi Cd

Hey Viallihead, 


Thanks for reaching out today and welcome to the Bose Community Forums.


I would love to assist you in getting this issue resolved, however, I really would need to know which specific system you have and the name of the disk changer that attaches to it. You can use this page here to type in the serial number of your system. This begins with SN and will be on the label either at the bottom or on the back of the system. This will then tell you the specific name of your device.


I very much look forward to your response. 

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