Product: Bose Wave Soundtouch III
Description: My Bose Wave Soundtouch system not playing the CDs recently. It is showing error "Not playable". The same CDs were being played perfectly before. Kindly help.
Thanks for reaching out. Welcome to the site! 👋
I'm sorry to hear you're having issues with your system.
First, I would recommend trying a product factory reset. You can do this by:
Next, I would recommend disconnecting the system from power for around 30 seconds. disconnect the SoundTouch pedestal, then turn the top part of the system upside down and apply a few firm taps to the unit.
If the problem persists, please reach out to local support here to discuss service.
I am very sorry to hear this.
As this persists, I would suggest reaching out to your local support via the link provided bu Jeff above.