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ameetpk
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Registered since

Jul 24, 2021

Repair and replacement

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

Wave Music 240

Country

India

Firmware Version

NA

App Version

NA

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
NA

Detailed description of the issue and steps to reproduce

Sound cracks on FM. Speaker issue

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

Quiet bedroom

When did you start to experience the issue? Did it work correctly previously?

Since a few months 

Any troubleshooting steps you took

Taken for service and repair to authorised service center in Andheri. Repair not possible. Can I get a discount on a replacement product? It is the usual norm that is expected from Bose