Vincent Leclerc
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Registered since

Sep 15, 2020

Spotify can't connect

Recently I'm having trouble connecting Spotify to the speakers. Everytime I play a song it just stops after a few seconds and the connection is then cut. I'm considering convert Spotify to mp3 and play through Bluetooth offline now.




Re: Spotify can't connect

Hi Vincent,


Sorry to hear that you are recently experiencing some connectivity concerns with Spotify. 


So I can provide you with the most accurate information, what product do you own? Please use this link to help you in identifying your product model. 


Have you tried any troubleshooting at all? Such as deleting and re-downloading the Spotify app. Do let us know the steps you have performed so we do not re-advise you.

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