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Silent Starter
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May 14, 2020

Support

I have a very old Bose wave System which keeps turning itself off periodically and wort play CD’s Serial number [removed by moderator]

How do i purchase a new laser assembly unit or get it repaired in the uk ????

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Moderator

Re: Support

Hello, 

 

I am sorry to hear that you are having power and CD issues with your Wave Music System. 

 

Have you tried this power troubleshooting provided here?

I would also suggest this troubleshooting regarding your system not playing CDs.

 

I hope these steps help, however, if you are still facing issues please contact your local product support team. You can reach out to your local support team via clicking this link and selecting your region, this will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. Do note, if you are going through Facebook or Twitter, our agents cannot process any payment transactions.

 

Thank you.

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Silent Starter
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May 14, 2020

Re: Support

Yes we’ve tried all the trouble shooting. Again today it has turned itself off. The only way to turn it back on is unplug it and wait a while before plugging it back in.