Wave Music System Multi CD changer assessory isn't working

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Silent Starter

Wave Music System Multi CD changer assessory isn't working

Have older Wave CD changer with three slots. Now will not read, play or eject a CD.  When there is power, the amber lights show next to each slot and there is noise like the CD is being read.  This will continue even when a CD is playing from the main device with CD slot 1 in use.  Anything for self help or send out for repair or is this now an expensive door stop?

 

1 REPLY
Moderator

Re: Wave Music System Multi CD changer assessory isn't working

Hello mjearly! Thanks for posting and welcome to the Community.

 

I am sorry to hear that's happening, but would like to help! Let's first try resetting the system with the following steps:

 

When the WMS is connected to a WMS MDC, follow these steps:

  1. If there are discs in the system, eject them whenever possible
  2. Turn the system off
  3. Disconnect the power cord from the back of the WMS MDC. Wait 30 seconds
  4. Reconnect the power cord
  5. “-PLEASE WAIT-“ will appear in the display. Do not press any buttons on the remote until the message appears
    1. If there is a disc in the WMS that was not previously ejected, the disc should eject. The disc will automatically reload if it is not removed within 10 seconds
    2. If there are discs in the WMS MDC that were not previously ejected, these discs should eject starting with the first occupied slot
      1. If the first disc that ejects is not removed within 10 seconds it will automatically reload and no other discs in the MDC will eject
      2. If the first disc that ejects is removed, the next occupied slot with a disc will eject. Each disc must be pulled out as they eject to retrieve all three discs
  6. Once the “-PLEASE WAIT-“ message disappears, retest the system

 

If this does not resolve it, please contact Customer Support for further assistance. Contact information can be found here. Just select your region, and kindly scroll down to where you see "Contact Us". 

 

Best Regards,

 

Greg - Community Support