May 13, 2020
Thanks for reaching out. Welcome to the Community!
I'm sorry to hear you're having some issues with your Wave Radio.CD player.
First and foremost, I should note, that due to the age of the AWRC1P, repairs are not available as new parts are no longer produced.
There are some troubleshooting steps you can try to resolve any issues with the system.
1. Unplug the system from power for one minute. If there's a 9v battery inserted into the underneath of the system, please also remove this.
2. Clean the CD lens. There are instructions online for how to do this safely.
3. If you are using an antenna for the radio, please ensure it is set up in a straight position.
Note: The power cord acts as an antenna if you do not have an external antenna connected. If you are just using the power cord as the antenna, please ensure the cord is kept as straight as possible.
4. Be aware of nearby sources of interference.
If the issues persist, please get in touch with local support in your region here.