Thanks Vicky. I have tried to take the custom URL but where can you input this in to the SoundTouch app? There is no area to input a custom URL since the previous thread was before TuneIn replaced this feature. If I am missing something please can you tell me on the app where I can find this? Many thanks
Sorry to hear that you are having difficulty adding your custom URL.
I order to set this up, in the SoundTouch App: Click the menu button in the top left corner > Select 'Settings' > Select the option for Custom URL Streaming. Here you can name the station and add the URL of your preferred choice.
If you need any more help with this, please do not hesitate to get back to us.
Hi, I’ve just bought the Bose SoundTouch 20 III. Lovely thing but 3 days in I can no longer listen to radio. Presets all worked fine and now suddenly not. Same issue as everyone else. I’m in the UK. listening to BBC stations etc. So frustrated! Might be getting my DAB radio back out and sending this back. It’s obviously a know issue - that’s been going on some years. Have you not found a solution yet? It’s an expensive item and a decision I didn’t take lightly in purchasing. I can listen to Spotify but that’s it...
Thanks for posting and welcome to the Bose Community. I am sorry to hear that you are also experiencing this issue.
Can you please attempt all steps that are listed in the thread? If you have done this already can you please confirm which steps you have attempted so far?
I look forward to hearing back from you.
Hi Hector, thanks for your reply. I believe I’ve tried most of them. I’ve not added the stations again via tune in and they seem to work. They do dip out though abs I’m expecting it might happen again. Is there work being done to improve the app and connectivity? Seems it’s been an issue for a couple of years...
Feb 27, 2016
This kind of errors occurs all the time... Nothing to do to solve it. When will this stop please??
We really like these Bose, when it works... Please do something ! 🙏
That was meant to say ‘I’ve just added the stations via tune in’
also I notice that when I connect to my MacBook or similar the signal dips out for about 5 seconds and has to reconnect to a station. Is this also a known issue?