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Oct 3, 2014

sound touch app

sound touch wave the sound touch app wont download on my Mac

This software needs to be updated. Contact the developer for more information.

 

This item is on the disk image “SoundTouch-app-installer-23.0.0-2847-a445a28.dmg”. Safari downloaded this disk image today at 11:08 AM from downloads.bose.com.

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Moderator

Re: sound touch app

Hello, 

 

Thanks for reaching out, I am sorry to hear that you are unable to download the computer SoundTouch app. 

 

Have you tried using a variety of different web browsers?

 

Also please ensure your Mac is up to date with the latest software. 

 

Please download the App by the following link:  www.bose.com/soundtouch_app

 

Do let us know how you get on. 

 

 

Kind regards,

Tegan M - Community Support

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Audible Advocate
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Dec 30, 2019

Re: sound touch app

This is what occurs when trying to download the app:

 

This software needs to be updated. Contact the developer for more information.

 

This item is on the disk image “SoundTouch-app-installer-23.0.0-2847-a445a28.dmg”. Safari downloaded this disk image today at 11:42 AM from downloads.bose.com

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Moderator

Re: sound touch app

Hi All,

 

Thanks for posting.

 

This message you are receiving is due to new security steps in place in the Catalina OS. We do have a post detailing how to get around this and install the latest version of the SoundTouch app HERE.

 

Let me know how you get on.

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Audible Advocate
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Dec 30, 2019

Re: sound touch app

This is the outcome from your suggestion

nolafireman_0-1581702754377.png

 

 

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Dec 30, 2019

Re: sound touch app

thank you 

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Moderator

Re: sound touch app

Thanks for the update. That's not what I would expect it to show.

 

It may be possible that there is an extra step needed on your Mac, try going to System Preferences > Security & Privacy General tab. Under Allow apps downloaded from, select App Store and identified developers.

 

Once you have done this, go back to the installer file and ctrl-click or right-click on it, like you did before and you should see the option to open as well as the options you see now.

 

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