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Registered since

Apr 9, 2020

wave never shipped but paid for

I bought a wave (in stock) almost 2 weeks ago. That was as far as any communication went. I have tried calling during business hours every day but no answer. I deserve at least an update on what's going on email me please or i will have to take other measures.





[ Edited by moderator ] 


Re: wave never shipped but paid for

Hello Greg, 


Thank you for posting and welcome to the Bose Community. Sorry to hear that you are yet to receive your order. 


This isn't something we can assist with via the community, meaning that you will need to reach out to your regional support team via any of the methods here


Please attempt all of the methods listed, however you may experience a delay in reaching out to the team due to current world events. 


We appreciate your understanding. 

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