I am testing the Soundwear right now. I use them for musik from my Mac OS X and calls from my iPhone X.
From time to time calls get disturbed - my oppostite claims that the voice is extremely distorted.
If I disconnect the MAC it gets better but not perfect.
Did you experience similar issues?
I also noticed that if I am connected with two devices (MAC and iphone) when a call comes in the Mac is switching between connected and disconnected status.
Thank you for writing in! Let's try clearing the paired Bluetooth device list from the SoundWear and performing a reset. Then, please try to re-pair just the phone to test the call quality.
To clear the SoundWear:
To reset the SoundWear:
Let us know your findings when you get the chance!
Thank you again,
Mohsin - Community Support