No Power to Soundware Companion

Highlighted
Quiet Contributor

No Power to Soundware Companion

My Soundware speaker wont show power or connect to the app. My computer recognizes it when I go to use the updater but quits at 30% everytime so I can't use the product. Please help

1 REPLY
Moderator

Re: No Power to Soundware Companion

Hi there,

 

Thank you for taking the time to reach out to the community!  I'm glad that you did.

 

Based off of what you're describing I think that your best course of action would be to reach out to customer support, you can use this link.   Just select your country and scroll down to where you see "contact us."  Support will be able to help you.  

 

I hope that you have a great day,

Shiloh - Community Support