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Nov 26, 2018

Acne in Ear?

I've had the sleepbuds for about a month, although I don't always use them daily. Since using them, I seem to have developed acne (a single zit) inside my ear 2-3 times now. It makes using the buds painful and/or not possible until it's resolved, as it seems to be right where the edge of the Stayhear tips are. I'm guessing having the buds in my ears for that long may irritate the skin inside, but anyone else have this issue? Any prevention suggestions?

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Mar 15, 2018

Re: Acne in Ear?

Hi drjosh,

 

Thanks for writing in! 

 

This is definitely an interesting issue and I recommend that you reach out to our Sleep Buds team to let them know this is happening.  Here is there contact information:  (800) 905-1273 (Mon-Fri 9am - 9pm, Sat 9am - 7pm EST.

 

Warm Regards,

Tony A - Community Support