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Bose - Honesty about the odd sounds PLEASE
01-22-2019
01:56 PM
Message 1 of 12
Please forgive the bluntness of this, I am tired... very tired.
After having owned the earbuds only 4 days, I am at the end of my short, frayed fuse. I really thought this would have been a vigorously tested product that has been brought to market but what I actually have is potentially good but failing me nightly product.
I am using android 7.0 the latest Bose Sleep App and a Charging case which has been reset many times.
So far I have heard the ghosting or phantom tones in the following effects:
Warm Static - definitely the Loop from Tranquility playing in the far distance. Only discernable in the early hours when my brain has heard if for 4+hours .
Altitude - Musical Tones can be heard immediately on this one, I can't use it at all.
Shower - This one is actually pretty good but give me random ping noises in the night and wakes me up ?!?!!
All issues always in the left ear bud. I haven't made it through the night on just one effect alone.
So Bose, this is the deal - you have promised us a quality of life which you are very close to delivering. Many of us have similar problems and yet we all do not want a refund or a replacement. We want an UPDATE!
Please Bose, be honest and admit this is an issue and then give us hope. We want this to be as good as we know it should but we need a timescale. We need the date of a future update. If no specific date has yet been decided then an honest reply why this is taking so long would help us. Just don't lie to us. We really don't need it.
So when can we expect an update for our Sleepbuds?..
Days? Weeks? Months?
While we are at it when can we expect more sounds in the library?
Thanks in advance.
Little Miss Tired 🤷
.. on behalf of the whole community.
After having owned the earbuds only 4 days, I am at the end of my short, frayed fuse. I really thought this would have been a vigorously tested product that has been brought to market but what I actually have is potentially good but failing me nightly product.
I am using android 7.0 the latest Bose Sleep App and a Charging case which has been reset many times.
So far I have heard the ghosting or phantom tones in the following effects:
Warm Static - definitely the Loop from Tranquility playing in the far distance. Only discernable in the early hours when my brain has heard if for 4+hours .
Altitude - Musical Tones can be heard immediately on this one, I can't use it at all.
Shower - This one is actually pretty good but give me random ping noises in the night and wakes me up ?!?!!
All issues always in the left ear bud. I haven't made it through the night on just one effect alone.
So Bose, this is the deal - you have promised us a quality of life which you are very close to delivering. Many of us have similar problems and yet we all do not want a refund or a replacement. We want an UPDATE!
Please Bose, be honest and admit this is an issue and then give us hope. We want this to be as good as we know it should but we need a timescale. We need the date of a future update. If no specific date has yet been decided then an honest reply why this is taking so long would help us. Just don't lie to us. We really don't need it.
So when can we expect an update for our Sleepbuds?..
Days? Weeks? Months?
While we are at it when can we expect more sounds in the library?
Thanks in advance.
Little Miss Tired 🤷
.. on behalf of the whole community.