Aug 6, 2017
I just got a pair of these new hearphones. When I listen to music from my iPhone or am talking on a call and move my head, the sound cuts out. Is it my unit, is it a problem with the hearphone software, or is it something else?
Dec 23, 2016
Thank you for joining us here.
I'm sorry to hear you are having a problem with your Hearphones. Please call us at 800-761-2673. Please have your Hearphones with you. We can go through the troubleshooting with you in real-time.