Oct 12, 2018
Dec 15, 2016
Thanks for writing. Just wanted to let you know this topic has already been discussed here. If you're still experiencing a high-pitched noise across all sounds, we suggest that you contact our Sleepbuds support team who can help you out with a further solution.
Mohsin - Community Support
Mar 28, 2017
The post you have mentioned is marked as solved and I cannot comment anything.
My sleepbuds are also making the high pitch noise.
The firmware of the case and sleepbuds are up to date.
What should I do? Any other suggestions?
Mar 15, 2018
Thanks for writing in!
At this point, I would recommend reaching out to your local Sleep Buds support team. Here is the contact information for North America:
(800) 905-1273 (Mon-Fri 9am - 9pm, Sat 9am - 7pm ET)
Jan 22, 2019
I'm sorry to hear that you're currently experiencing audio issues with your Sleepbuds.
I encourage you to contribute any feedback to this identical thread, located HERE.
Troubleshooting steps and resolution paths can be found in this post within the thread, HERE.